Frequently Asked QuestionsIf you cant find what question you’re looking for, you may contact us through our support from.
Who can participate in your program and do you accept investors from all countries?
Any individual or corporation from any country may open an account with us and we are happy to accept investors from any place in the world. The only condition is accepting our terms of service.
What do I need to do to become a member of Sonar Trade?
To become a member of Sonar Trade you need first to open a free account. It's quite easy and doesn't take much time, but you will get an opportunity to become an investor and earn profit.
I wish to invest with Sonar Trade but I don't have an any ecurrency account. What should I do?
You can open a free PM account here: www.perfectmoney.is
You can open a free Payeer account here: www.payeer.com
You can open a free BitCoin account here: www.blockchain.info
You can open a free AdvCash account here: www.advcash.com
You can open a free Payza account here: www.payza.com
Can I register several accounts in your program?
No, you can create only one account from one computer (ip). If we find out you have multiple accounts, all of them will be frozen and the funds forfeited without any notice.
Which payment methods do you accept?
We accept all major payment systems of the market, including Perfect Money, Payeer, Bitcoin, AdvCash and Payza.
How can I access the account?
If you are a registered user of Sonar Trade, please enter your username and password in the suitable fields and click 'Login' button. You will be redirected to your account automatically.
What if I can't access my account because I forgot my password?
Click forgot password link, enter your username or e-mail and follow instruction. You'll receive your account information by email.
How can I change my personal information in my account?
Log into the account and click 'Edit Account' to enter the personal information page where you will be able to modify your data. Save the changes when all necessary data are entered. However, you may not modify your e-mail and e-wallet because this function is disabled for security reasons.
How long will it take to add deposit amount into my account?
Your account will be updated immediately as you deposit, in a minute.
Can I make a deposit directly from my account balance?
Yes! To make a deposit from your account balance, simply login to your account and click on 'Make Deposit' and select the Deposit from Account Balance Radio button.
Can I make additional investments at any time?
Yes, there is no limitation. You can make as many deposits as you want, but each of them will be processed separately.
After I make a withdrawal request, when will my withdrawal request be processed?
Your withdrawal request will be processed within 24 hours. But sometimes it can take up to 48 hours from time of request.
When can I withdraw funds from available balance?
You can withdraw funds from your available balance anytime you want and without any fee.
Can I withdraw funds using a different digital currency?
No, you can request a withdrawal to a payment processor that you have previously deposited from.
Do you provide information about my income or transactions to third parties?
We act in accordance with policy of complete confidentiality. No information about you, including personal data, information on operations and revenue to anyone except you are available.
Who manages the investment portfolio?
The investment portfolio is managed by our team of financial specialists with strong command in finance allows for effective analysis of the market and financial situation.
I have not found the answer to my question, what do I do?
Please contact support, you will definitely get answer to your question.